Japan Travel Translator

Support

Japan Travel Translator Support

Japan Travel Translator support is provided by email only: appworks.support@gmail.com.

What support covers

Support accepts bug reports, general questions, feedback, and feature requests. Please describe the app version, iOS version, and the steps that led to the issue. A fixed response-time SLA is not provided; requests are handled in a reasonable order.

Do not send conversation text, OCR images, audio, receipts, passwords, API keys, installation identifiers, or other sensitive information. Screenshots should be redacted before sending.

Privacy and deletion requests

For privacy questions, email the same address without including user content or an installation identifier. Use Delete app data in Settings to remove local app data, reset the pseudonymous identifier, and request deletion of mutable server-side state. See Data deletion for offline retry and the limited 90-day fraud/replay-prevention boundary.